Text Messaging Service Privacy Policy

Last update: August 2024

Overview

The Peregrine Team privacy statement recognizes the value of your privacy. This privacy notice provides more specific information on how Peregrine Team text messaging service collects and processes your personal information.

Scope

The notice applies to our practices for gathering and disseminating information related to our messaging service and is meant to provide you with an overview of our practices when collecting and processing personal information.

How We Collect Information

We collect personal information in the following circumstances:

  • Direct Collection, when you provide information by responding to text messages.
  • Automated Processes, when Dialpad gathers information as you interact with the service.

What Type of Information We Collect

Direct Collection
We directly collect the following personal information:

  • Opt-out preferences
  • Content of your text message responses to us

Automated Collection
We automatically collect the following personal information:

  • Device status indicating whether a device is available for messaging
  • Carrier (e.g. Verizon, AT&T, etc.)
  • Country associated with the phone (we are not sending international text messages)
  • Delivery status
  • Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)

How This Information Is Used

We use the personal information we collect to communicate with you regarding Peregrine Team operations and services, such as:

  • Updates, to keep you informed about open roles and your job application.
  • Check-ins, to ensure you are set for success as a new employee.
  • Answers, to point you in the right direction when you have a question.

With Whom This Information Is Shared

We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with external service providers that support business activities. Specifically, we share your information with Dialpad, which provides the communications platform Peregrine Team uses for text messaging services.

We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.

We may also share your personal information when required by law, or when we believe sharing will help to protect the safety, property, or rights of the Company.

What Choices You Can Make About Your Information

If you wish to unsubscribe from text messages for a campaign, you can reply with ‘STOP,’ and you will no longer receive messages.
If you wish to re-subscribe, reply with ‘UNSTOP’.
Unsubscribing will not remove your information from source Peregrine Team systems.

How Information Is Secured

Peregrine Team recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. Peregrine Team strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.

Privacy Notice Changes

This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.

Who to Contact with Questions or Concerns

If you have any concerns or questions about how your personal data is used, please contact the Human Resources Department at hr@peregrineteam.com.